Lindy Reviews

Lindy.co.uk is known for a wide array of connectivity solutions and electronics. Among their popular products are high-speed HDMI cables, USB extenders, and network cables. They also offer innovative docking stations that support high-resolution displays and multiple port connections. The Cromo Line and Gold Line series are particularly noted for their quality. Additionally, they provide AV & computer accessories, including KVM extenders, charging stations, and audio converters. Their product range is designed to cater to both individual and corporate needs, ensuring reliable and high-quality performance for various audio, video, and data connections. For those looking to upgrade or enhance their computer and AV setups, Lindy's extensive selection of products offers numerous options.

Lindy.co.uk offers a variety of payment methods to accommodate customers' preferences. Customers can pay using Visa, Delta, MasterCard, Maestro, Switch, Solo, and PayPal. Security is a priority, and for that reason, credit card details are not stored on the site. Instead, the Sage Pay Token system is utilized, which allows for the secure retrieval of card details without storing them. There are no additional charges for using credit cards, and an express checkout option is available for placing orders without storing any details on the site. Customers also have the option to create a login account, which can save multiple delivery addresses and shopping carts for easier re-ordering in the future.

Lindy.co.uk has a comprehensive return policy that caters to customer satisfaction. Private consumers, not business customers, can return items within 30 calendar days after receipt, provided the products are undamaged, unused, with original packaging, and all seals intact. A Return Merchandise Authorization (RMA) number, issued by Lindy, must be clearly written on the package. Refunds are processed within 14 days of receiving the returned items or evidence of their return. The refund includes the outbound delivery cost, but if a more expensive delivery option than the standard one was chosen, only the standard fee is refunded. For items damaged in transit, customers should report within 24 hours. Faulty items can be returned within 7 working days, and incomplete orders should be reported within 3 days. If a product develops a fault within its warranty period, customers are entitled to a repair, refund, or replacement. The shipping policy ensures that goods are delivered efficiently and securely, with various delivery options available to suit different product types and customer needs. Returns are facilitated through an online Returns Merchandise Form or via contact with Lindy's Technical Department.

To purchase products from Lindy.co.uk, customers can browse the extensive selection of connectivity solutions and electronics on their website. Once the desired items are found, they can be added to the shopping cart. The checkout process is streamlined for convenience, offering an express checkout option for those who prefer not to store any details on the site. For a more personalized shopping experience, creating a login account is beneficial as it allows saving multiple delivery addresses and shopping carts, making re-ordering simpler and faster. Payment can be made using various credit cards or PayPal, and the site ensures security by not storing credit card details, instead using the Sage Pay Token system for secure transactions.

Lindy.co.uk's return policy allows private consumers to return products for a full refund within 30 calendar days from the day after receipt, provided the items are undamaged, unused, with original packaging, and all seals intact. To initiate a return, a Return Merchandise Authorization (RMA) number must be obtained from Lindy and clearly written on the package. Refunds are processed within 14 days of receiving the returned goods or evidence of their return. The refund includes the outbound delivery cost, but only the standard delivery fee is refunded if a more expensive delivery option was chosen. For items damaged in transit, customers should report within 24 hours. Faulty items can be returned within 7 working days, and incomplete orders should be reported within 3 days. If a product develops a fault within its warranty period, customers are entitled to a repair, refund, or replacement. The shipping policy ensures efficient and secure delivery of goods, with various options available to suit different needs.

To contact Lindy.co.uk customer service, customers can reach out during the office hours of 9am - 5.30pm, Monday to Friday for sales or general inquiries, and 9am - 5.15pm, Monday to Friday for technical support. The contact numbers are +44 (0) 1642 754000 for sales/general inquiries and +44 (0) 1642 754040 for technical support. Additionally, customers can send emails to sales@lindy.co.uk for sales-related questions and technical@lindy.co.uk for technical issues. For further assistance, a contact form is available on the Lindy.co.uk website to ask questions, provide feedback, or report problems.